Service Request

Note: this form is for service needed Monday through Friday between 8:00 AM to 5:00 PM.

If you need service outside of these hours, please CALL your local ControlNET branch's main phone number. Menu options will take you to our after-hours service dispatch.

  • Kalamazoo: 269-373-5555
  • Grand Rapids: 616-777-0037
  • Swartz Creek: 586-510-4526

The form will send a message to our dedicated service email (

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